• SEBI Circular
  • Forms & Procedures
  • Downloads
  • FAQ & Queries
  • SEBI Complaint Redressal system

SEBI Circular

  • 1. Investor Charter - Registrar to an Issue and share transfer agents (RTAs) - Annexure A - Download Circular
  • 2. Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC   details and Nomination - Download Circular
  • 3. Amendment for Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and   Nomination - Download Circular
  • 4. Circular - Duplicate and other services in demat - Download Circular

Forms & Procedures

    Procedures

  • Procedure For Issue of Duplicate Share Certificate
  • Instruction For Duplicate cum Transmission Share Certificate
  • Procedure for Transmission
  • IEPF
  • Duplicate Dividend Warrant Issuance
  • Dividend Revalidation
  • DEMAT
  • Sign Change Affidavit
  • Sign Change
  • Change of Address
  • Name Change
  • Name Deletion

Procedure For Issue of Duplicate Share Certificate

  • For folio(s) which is/are not KYC compliant, registered holder(s) should ensure to do the KYC Compliance first, by filling up Form ISR-1, ISR-2, Form SH-13/ ISR-3 as per as per SEBI Circular dated 3rd November, 2021.
  1. ISR 4 form : duly filled in all respect as per SEBI Circular dated 25thJanuary, 2022. SEBI has mandated the listed companies to issue securities in demat mode only, pursuant to investor service request.
  2. Affidavit (Form A) : A Notarized Affidavit from registered holder(s) of securities made on non-judicial stamp paper of appropriate value in the prescribed format, to the effect of identification and claim to the securities.Download Form
  3. Indemnity Bond (Form B): A Notarized Indemnity Bond from registered holder(s) of securities to be made non- judicial stamp paper of appropriate value in prescribed format indemnifying the Share Transfer Agent / Listed entity. Download Form
  4. Client Master List (CML) of the Demat Account of the holder(s) / Registered Holder(s) /claimant(s), (if the holder(s)/ claimant(s) have a demat account, provided by the Depository Participant,) in the order of names as per Form-ISR4.
  5. the value of securities as on date of submission of application exceeds Five lakhs #, we request you to additionally comply with items (6 & 7) as stated under: #. The value shall be ascertained on the basis of closing price at any one of the recognized stock exchanges a day prior to the date of submission in the application.
  6. Original newspaper, where loss of securities has been published in a widely circulated newspaper as per draft of advertisement format.
  7. F.I.R / e-F.I.R /Acknowledged Police Complaint/ Court injunction order/copy of plaint (where the suit filed has been accepted by the Court and Suit No. has been given), reporting loss of securities, containing details of the securities, folio number, distinctive number range and certificate numbers.
  8. For overseas securities holder instead of submitting F.I.R / e-F.I.R /Acknowledged Police Complaint, shall be permitted to provide self-declaration of the security Certificates lost/ misplaced/ stolen, duly notarised/Apostilled / attested by the Indian Consulate /Embassy in their country of residence, along with self-attested copies of Valid passport and overseas address proof.
  9. Nomination:
    • i. If there is no Nominee registered in your Demat A/c then kindly provide us SH 13 form for Nominee Addition OR ISR 3 form for Opting Out of Nomination.
A) If the Market Value of Securities is Up to Rs. 5,00,000/- as of the Date of Application ▶
  1. Affidavit (Form A)
    As per the updated procedure effective from 14/10/2024, the following steps are required for executing an affidavit for the issuance of a duplicate share certificate:
    • a. The affidavit must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public if executed within Mumbai or Maharashtra. For execution outside these regions in India, a Rs. 100/- Non- Judicial Stamp Paper must be used, and it must be attested by a Notary Public.
    • b. The affidavit must clearly mention the name and registered office of the company whose shares have been lost.
    • c. Ensure the affidavit is completed in full, including details such as:
      i. Names of all shareholders ii. Complete address iii.Folio number iv. Certificate number v. Distinctive number vi. Number of shares lost
    • d. All registered shareholders under the folio must sign the affidavit.
    • e. The signature(s) of the shareholder(s) must be affirmed before a Notary Public or Magistrate.
    • f. The date of execution and attestation must be clearly indicated on the document.
  2. Indemnity (Form B)
    The following steps are required for executing the indemnity for the issuance of a duplicate share certificate:
    • a. Form B (Indemnity) must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public, in cases where the company's registered office is located within Maharashtra/Mumbai.
    • b. If the company's registered office is outside Maharashtra, a Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public, except for IG Petrochemicals Ltd. and Mysore Petrochemicals Ltd., where Rs. 500/- Non-Judicial Stamp Paper is needed if the claimant is purchasing the stamp paper from Maharashtra/Mumbai.
    • c. In all other cases, Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public.
    • d. Shareholder Details: At the beginning of the indemnity form, all shareholders must provide their full names, full addresses, and PAN numbers as per the specified format.
    • e. In the third point of the indemnity, update the name of the company or RTA as _____________________________/BIGSHARE SERVICES PRIVATE LTD. (The name of the company for which you are requesting the duplicate share certificate should be inserted here).
    • f. The indemnity form must include details of two (2) witnesses who are not relatives of the shareholder. Provide their full names and signatures.
    • g. Both witnesses must provide a self-attested copy of their PAN Card and address proof, such as: i. Aadhar Card ii. Voter ID Card iii. Valid Indian Passport iv. Driving License
    • h. Ensure the relevant columns and spaces in the indemnity are filled with the correct details of the lost shares.
    • i. The name of the company whose shares have been lost must be mentioned.
    • j. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
    • k. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
  3. ID Proofs (KYC Updation)
    The claimant(s) are required to submit the following documents for KYC (Know Your Customer) updation along with duly filed ISR 1 form
    • 1. Self-attested copies of:
    • a.PAN Card
    • b.Address proof (any one of the following):
    • i. Aadhar Card
    • ii.Voter ID Card
    • iii. Valid Driving License
    • iv.Latest Utility Bill (Electricity Bill, Landline Telephone Bill, Gas Bill) (Not older than 3 months)
    • v.Latest Property Tax Bill (Not older than 1 year)
    • vi. Latest Water Bill
  4. Bank Updation
    For bank details verification, please submit duly filled ISR -2 form with the following:
    • Original Cancelled Cheque (as per ISR-2 form), ensuring the name of the claimant(s) is printed on the cheque leaf.
    • Alternatively, you can provide a copy of the latest Bank Statement or Bank Passbook, duly attested by the Branch Manager.
  5. CML Copy:
    • i. Kindly provide a self-attested copy of the Client Master List (CML) for the Demat account in the name of the shareholder(s).
    • ii. The address in the Client Master List must match the address provided in the documents for issuing the duplicate share certificate, the current address proof, and the bank account details. These details should be consistent with the information provided in the ISR-1 and ISR-2 forms.
    • iii. Ensure that the PAN number and date of birth are correctly updated in the Client Master List.

B) If the Market Value of Securities Exceeds Rs. 5,00,000/- as of the Date of Application

▶
  1. Affidavit (Form A)
    As per the updated procedure effective from 14/10/2024, the following steps are required for executing an affidavit for the issuance of a duplicate share certificate:
    • a. The affidavit must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public if executed within Mumbai or Maharashtra. For execution outside these regions in India, a Rs. 100/- Non- Judicial Stamp Paper must be used, and it must be attested by a Notary Public.
    • b. The affidavit must clearly mention the name and registered office of the company whose shares have been lost.
    • c. Ensure the affidavit is completed in full, including details such as:
      i. Names of all shareholders ii. Complete address iii.Folio number iv. Certificate number v. Distinctive number vi. Number of shares lost
    • d. All registered shareholders under the folio must sign the affidavit.
    • e. The signature(s) of the shareholder(s) must be affirmed before a Notary Public or Magistrate.
    • f. The date of execution and attestation must be clearly indicated on the document.
  2. Indemnity (Form B)
    The following steps are required for executing the indemnity for the issuance of a duplicate share certificate:
    • a. Form B (Indemnity) must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public, in cases where the company's registered office is located within Maharashtra/Mumbai.
    • b. If the company's registered office is outside Maharashtra, a Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public, except for IG Petrochemicals Ltd. and Mysore Petrochemicals Ltd., where Rs. 500/- Non-Judicial Stamp Paper is needed if the claimant is purchasing the stamp paper from Maharashtra/Mumbai.
    • c. In all other cases, Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public.
    • d. Shareholder Details: At the beginning of the indemnity form, all shareholders must provide their full names, full addresses, and PAN numbers as per the specified format.
    • e. In the third point of the indemnity, update the name of the company or RTA as _____________________________/BIGSHARE SERVICES PRIVATE LTD. (The name of the company for which you are requesting the duplicate share certificate should be inserted here).
    • f. The indemnity form must include details of two (2) witnesses who are not relatives of the shareholder. Provide their full names and signatures.
    • g. Both witnesses must provide a self-attested copy of their PAN Card and address proof, such as: i. Aadhar Card ii. Voter ID Card iii. Valid Indian Passport iv. Driving License
    • h. Ensure the relevant columns and spaces in the indemnity are filled with the correct details of the lost shares.
    • i. The name of the company whose shares have been lost must be mentioned.
    • j. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
    • k. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
  3. ID Proofs (KYC Updation)
    The claimant(s) are required to submit the following documents for KYC (Know Your Customer) updation along with duly filed ISR 1 form
    • 1. Self-attested copies of:
    • a.PAN Card
    • b.Address proof (any one of the following):
    • i. Aadhar Card
    • ii.Voter ID Card
    • iii. Valid Driving License
    • iv.Latest Utility Bill (Electricity Bill, Landline Telephone Bill, Gas Bill) (Not older than 3 months)
    • v.Latest Property Tax Bill (Not older than 1 year)
    • vi. Latest Water Bill
  4. Bank Updation
    For bank details verification, please submit duly filled ISR -2 form with the following:
    • Original Cancelled Cheque (as per ISR-2 form), ensuring the name of the claimant(s) is printed on the cheque leaf.
    • Alternatively, you can provide a copy of the latest Bank Statement or Bank Passbook, duly attested by the Branch Manager.
  5. CML Copy:
    • i. Kindly provide a self-attested copy of the Client Master List (CML) for the Demat account in the name of the shareholder(s).
    • ii. The address in the Client Master List must match the address provided in the documents for issuing the duplicate share certificate, the current address proof, and the bank account details. These details should be consistent with the information provided in the ISR-1 and ISR-2 forms.
    • iii. Ensure that the PAN number and date of birth are correctly updated in the Client Master List.
  6. Advertisement (Required if the Market Value of Securities Exceeds Rs. 5,00,000/-)
    Shareholders are required to provide an advertisement for the loss of shares in a widely circulated English-language national newspaper. The newspaper must have a national circulation and should include circulation in the location of the registered office address of the company.
    • i. The advertisement must include the following certificate details:
         a. Name of the company
         b. Registered office address of the company
         c. Folio number
         d. Names of the shareholder(s) as per the lost share certificate(s)
         e. Certificate number(s)
         f. Distinctive number
         g. Number of shares lost
      ii.Original Sheet of the Newspaper: Kindly provide the full original sheet of the newspaper that carries the advertisement.Cutouts of the advertisement will not be accepted.
      iii.The advertisement must be according to prescribed format.
  7. FIR (Required if the Market Value of Securities Exceeds Rs. 5,00,000/-)
    Since the market value of the shares exceeds Rs. 5 Lakhs, the shareholder is required to provide a First Information Report (FIR) for the loss of shares.
    • ( i )  The FIR must include the following certificate details:
    •     a) Name of the company
    •     b) Folio number
    •     c) Name(s) of the shareholder(s) as per the lost share certificate(s)
    •     d) Certificate number(s)
    •     e) Distinctive number(s)
    •     f) Number of shares lost
    • (ii)   The FIR must be duly authorized with the police station's rubber stamp and signature.
    • (iii)  The FIR must be filed with the local police station of the shareholder. Alternatively, the shareholder may provide an online FIR with details of the lost share certificates as mentioned above and submit a self-attested hard copy of the same.
Others ▶
  1. In case, any of the holder is deceased, kindly furnish us with the notary attested copy of his/her death certificate.
  2. In case of name change due to marriage, kindly furnish the notary attested copy of Marriage Certificate/ Government Gazette.
  3. Bank attested signature(s) of all the registered holder(s) is/are required. Name and address of bank, name and designation of bank official attesting the signature(s), savings account number, name of holder and status of account must be present on the bank letter.
  4. Kindly submit the self attested copy of pan card / voter identity card of all holders.
  5. Notorised copy of FIR filed with local police for loss of shares mentioning the distinctive number of share certificates lost and company name.
  6. Proof of address such as electricity bill/ telephone bill is required. It should not be more than 3 months old.
  7. In case of Partnership Firm, notarised copy of Partnership deed must be submitted.
  8. In case of a listed Company, certified true copy of Memorandum & Articles of Association, Certificate of Incorporation and Board Resolution accompanied with the name and signatures of the authorised signatories are required. If there is change in address of Company, Form INC-22/ Form 18 should be submitted.
  9. Self attested copy of PAN and Aadhar Card of Witness
  10. Original Cancelled Cheque leaf.
  11. Notarised copy of Registered Rent Agreement (If Applicable)
  12. Notarised copy of Death Certificate (If Applicable)
DOWNLOAD FORM
Process for Kirloskar ▶

FORMAT OF ADVERTISEMENT FOR LOSS OF SHARE CERTIFICATE Download Form

Duplicate Bond Procedure for POWER FINANCE CORPORATION LTD ▶
  1. Request letter for Issue of Duplicate Bond Certificate with details of the Name of the Company, Folio No., Bond Holder's Names, No. of Bonds. The letter should be duly signed by the Bond Holder.
  2. Indemnity in Rs.100/-Non Judicial Stamp Paper duly attested by Notary Public.
    Download Form
  3. As per the format of Indemnity we require 2 witnesses. Kindly note witnesses cannot be relative to the Bond Holders. Kindly provide witnesses Names, Full Addresses & Signatures as per the format of Indemnity.
  4. Kindly provide both witnesses Self attested copy of Pan Card & Address proof (Latest Electricity Bill or BSNL/ MTNL Bill OR Gas Bill (not more than 3 months old) OR Aadhar Card OR Voting Card OR Valid Indian Passport).
  5. Kindly affix latest photo of the Bond Holder’s in the above Indemnity.
  6. FIR required for loss of Bond Certificates with details of Name of the Company, Folio No., Bond Holder's Names, Bond Certificate Nos., No. of Bonds, Distinctive Nos. FIR should be attested by your Local Police Station with Stamp & Signature.
  7. Bank Verification form required for verification for Signature.It should be your local bank branch only. Also provide Original Cancelled Cheque along with Bank Verification form.
    Download Form
  8. Kindly provide Bond Holder's Self attested copy of Pan Card & Address proof (Latest Electricity Bill or BSNL/ MTNL Bill OR Gas Bill (not more than 3 months old) OR Aadhar Card OR Voting Card OR Valid Indian Passport).
  9. Kindly execute an Affidavit for Change of Signature request of the Bond Holder in Rs.100/- Non Judicial Stamp paper duly attested by Notary Public.
    Download Form
  10. Duly filled ISR-4 Form Download Form

Instruction For Duplicate cum Transmission Share Certificate

Process for Duplicate ▶

Procedure For Issue of Duplicate Share Certificate

  • For folio(s) which is/are not KYC compliant, registered holder(s) should ensure to do the KYC Compliance first, by filling up Form ISR-1, ISR-2, Form SH-13/ ISR-3 as per as per SEBI Circular dated 3rd November, 2021.
  1. ISR 4 form : duly filled in all respect as per SEBI Circular dated 25thJanuary, 2022. SEBI has mandated the listed companies to issue securities in demat mode only, pursuant to investor service request.
  2. Affidavit (Form A) : A Notarized Affidavit from registered holder(s) of securities made on non- judicial stamp paper of appropriate value in the prescribed format, to the effect of identification and claim to the securities. Download Form
  3. Indemnity Bond (Form B): A Notarized Indemnity Bond from registered holder(s) of securities to be made non- judicial stamp paper of appropriate value in prescribed format indemnifying the Share Transfer Agent / Listed entity. Download Form
  4. Client Master List (CML) of the Demat Account of the holder(s) / Registered Holder(s) /claimant(s), (if the holder(s)/ claimant(s) have a demat account, provided by the Depository Participant,) in the order of names as per Form-ISR4.
  5. the value of securities as on date of submission of application exceeds Five lakhs #, we request you to additionally comply with items (6 & 7) as stated under: #. The value shall be ascertained on the basis of closing price at any one of the recognized stock exchanges a day prior to the date of submission in the application.
  6. Original newspaper, where loss of securities has been published in a widely circulated newspaper as per draft of advertisement format.
  7. F.I.R / e-F.I.R /Acknowledged Police Complaint/ Court injunction order/copy of plaint (where the suit filed has been accepted by the Court and Suit No. has been given), reporting loss of securities, containing details of the securities, folio number, distinctive number range and certificate numbers.
  8. For overseas securities holder instead of submitting F.I.R / e-F.I.R /Acknowledged Police Complaint, shall be permitted to provide self-declaration of the security Certificates lost/ misplaced/ stolen, duly notarised/Apostilled / attested by the Indian Consulate /Embassy in their country of residence, along with self-attested copies of Valid passport and overseas address proof.
  9. Nomination:
    • i. If there is no Nominee registered in your Demat A/c then kindly provide us SH 13 form for Nominee Addition OR ISR 3 form for Opting Out of Nomination.

A) If the Market Value of Securities is Up to Rs. 5,00,000/- as of the Date of Application

  1. Affidavit (Form A)
    As per the updated procedure effective from 14/10/2024, the following steps are required for executing an affidavit for the issuance of a duplicate share certificate:
    • a. The affidavit must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public if executed within Mumbai or Maharashtra. For execution outside these regions in India, a Rs. 100/- Non- Judicial Stamp Paper must be used, and it must be attested by a Notary Public.
    • b. The affidavit must clearly mention the name and registered office of the company whose shares have been lost.
    • c. Ensure the affidavit is completed in full, including details such as:
      i. Names of all shareholders ii. Complete address iii.Folio number iv. Certificate number v. Distinctive number vi. Number of shares lost
    • d. All registered shareholders under the folio must sign the affidavit.
    • e. The signature(s) of the shareholder(s) must be affirmed before a Notary Public or Magistrate.
    • f. The date of execution and attestation must be clearly indicated on the document.
  2. Indemnity (Form B)
    The following steps are required for executing the indemnity for the issuance of a duplicate share certificate:
    • a. Form B (Indemnity) must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public, in cases where the company's registered office is located within Maharashtra/Mumbai.
    • b. If the company's registered office is outside Maharashtra, a Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public, except for IG Petrochemicals Ltd. and Mysore Petrochemicals Ltd., where Rs. 500/- Non-Judicial Stamp Paper is needed if the claimant is purchasing the stamp paper from Maharashtra/Mumbai.
    • c. In all other cases, Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public.
    • d. Shareholder Details: At the beginning of the indemnity form, all shareholders must provide their full names, full addresses, and PAN numbers as per the specified format.
    • e. In the third point of the indemnity, update the name of the company or RTA as _____________________________/BIGSHARE SERVICES PRIVATE LTD. (The name of the company for which you are requesting the duplicate share certificate should be inserted here).
    • f. The indemnity form must include details of two (2) witnesses who are not relatives of the shareholder. Provide their full names and signatures.
    • g. Both witnesses must provide a self-attested copy of their PAN Card and address proof, such as: i. Aadhar Card ii. Voter ID Card iii. Valid Indian Passport iv. Driving License
    • h. Ensure the relevant columns and spaces in the indemnity are filled with the correct details of the lost shares.
    • i. The name of the company whose shares have been lost must be mentioned.
    • j. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
    • k. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
  3. ID Proofs (KYC Updation)
    The claimant(s) are required to submit the following documents for KYC (Know Your Customer) updation along with duly filed ISR 1 form
    • 1. Self-attested copies of:
    • a.PAN Card
    • b.Address proof (any one of the following):
    • i. Aadhar Card
    • ii.Voter ID Card
    • iii. Valid Driving License
    • iv.Latest Utility Bill (Electricity Bill, Landline Telephone Bill, Gas Bill) (Not older than 3 months)
    • v.Latest Property Tax Bill (Not older than 1 year)
    • vi. Latest Water Bill
  4. Bank Updation
    For bank details verification, please submit duly filled ISR -2 form with the following:
    • Original Cancelled Cheque (as per ISR-2 form), ensuring the name of the claimant(s) is printed on the cheque leaf.
    • Alternatively, you can provide a copy of the latest Bank Statement or Bank Passbook, duly attested by the Branch Manager.
  5. CML Copy:
    • i. Kindly provide a self-attested copy of the Client Master List (CML) for the Demat account in the name of the shareholder(s).
    • ii. The address in the Client Master List must match the address provided in the documents for issuing the duplicate share certificate, the current address proof, and the bank account details. These details should be consistent with the information provided in the ISR-1 and ISR-2 forms.
    • iii. Ensure that the PAN number and date of birth are correctly updated in the Client Master List.

B) If the Market Value of Securities Exceeds Rs. 5,00,000/- as of the Date of Application

  1. Affidavit (Form A)
    As per the updated procedure effective from 14/10/2024, the following steps are required for executing an affidavit for the issuance of a duplicate share certificate:
    • a. The affidavit must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public if executed within Mumbai or Maharashtra. For execution outside these regions in India, a Rs. 100/- Non- Judicial Stamp Paper must be used, and it must be attested by a Notary Public.
    • b. The affidavit must clearly mention the name and registered office of the company whose shares have been lost.
    • c. Ensure the affidavit is completed in full, including details such as:
      i. Names of all shareholders ii. Complete address iii.Folio number iv. Certificate number v. Distinctive number vi. Number of shares lost
    • d. All registered shareholders under the folio must sign the affidavit.
    • e. The signature(s) of the shareholder(s) must be affirmed before a Notary Public or Magistrate.
    • f. The date of execution and attestation must be clearly indicated on the document.
  2. Indemnity (Form B)
    The following steps are required for executing the indemnity for the issuance of a duplicate share certificate:
    • a. Form B (Indemnity) must be executed on a Rs. 500/- Non-Judicial Stamp Paper, duly attested by a Notary Public, in cases where the company's registered office is located within Maharashtra/Mumbai.
    • b. If the company's registered office is outside Maharashtra, a Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public, except for IG Petrochemicals Ltd. and Mysore Petrochemicals Ltd., where Rs. 500/- Non-Judicial Stamp Paper is needed if the claimant is purchasing the stamp paper from Maharashtra/Mumbai.
    • c. In all other cases, Rs. 200/- Non-Judicial Stamp Paper is required, duly attested by a Notary Public.
    • d. Shareholder Details: At the beginning of the indemnity form, all shareholders must provide their full names, full addresses, and PAN numbers as per the specified format.
    • e. In the third point of the indemnity, update the name of the company or RTA as _____________________________/BIGSHARE SERVICES PRIVATE LTD. (The name of the company for which you are requesting the duplicate share certificate should be inserted here).
    • f. The indemnity form must include details of two (2) witnesses who are not relatives of the shareholder. Provide their full names and signatures.
    • g. Both witnesses must provide a self-attested copy of their PAN Card and address proof, such as: i. Aadhar Card ii. Voter ID Card iii. Valid Indian Passport iv. Driving License
    • h. Ensure the relevant columns and spaces in the indemnity are filled with the correct details of the lost shares.
    • i. The name of the company whose shares have been lost must be mentioned.
    • j. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
    • k. The signature(s) of the shareholder(s) and witnesses must be affirmed before a Notary Public or Magistrate.
  3. ID Proofs (KYC Updation)
    The claimant(s) are required to submit the following documents for KYC (Know Your Customer) updation along with duly filed ISR 1 form
    • 1. Self-attested copies of:
    • a.PAN Card
    • b.Address proof (any one of the following):
    • i. Aadhar Card
    • ii.Voter ID Card
    • iii. Valid Driving License
    • iv.Latest Utility Bill (Electricity Bill, Landline Telephone Bill, Gas Bill) (Not older than 3 months)
    • v.Latest Property Tax Bill (Not older than 1 year)
    • vi. Latest Water Bill
  4. Bank Updation
    For bank details verification, please submit duly filled ISR -2 form with the following:
    • Original Cancelled Cheque (as per ISR-2 form), ensuring the name of the claimant(s) is printed on the cheque leaf.
    • Alternatively, you can provide a copy of the latest Bank Statement or Bank Passbook, duly attested by the Branch Manager.
  5. CML Copy:
    • i. Kindly provide a self-attested copy of the Client Master List (CML) for the Demat account in the name of the shareholder(s).
    • ii. The address in the Client Master List must match the address provided in the documents for issuing the duplicate share certificate, the current address proof, and the bank account details. These details should be consistent with the information provided in the ISR-1 and ISR-2 forms.
    • iii. Ensure that the PAN number and date of birth are correctly updated in the Client Master List.
  6. Advertisement (Required if the Market Value of Securities Exceeds Rs. 5,00,000/-)
    Shareholders are required to provide an advertisement for the loss of shares in a widely circulated English-language national newspaper. The newspaper must have a national circulation and should include circulation in the location of the registered office address of the company.
    • i. The advertisement must include the following certificate details:
         a. Name of the company
         b. Registered office address of the company
         c. Folio number
         d. Names of the shareholder(s) as per the lost share certificate(s)
         e. Certificate number(s)
         f. Distinctive number
         g. Number of shares lost
      ii.Original Sheet of the Newspaper: Kindly provide the full original sheet of the newspaper that carries the advertisement.Cutouts of the advertisement will not be accepted.
      iii.The advertisement must be according to prescribed format.
  7. FIR (Required if the Market Value of Securities Exceeds Rs. 5,00,000/-)
    Since the market value of the shares exceeds Rs. 5 Lakhs, the shareholder is required to provide a First Information Report (FIR) for the loss of shares.
    • ( i )  The FIR must include the following certificate details:
    •     a) Name of the company
    •     b) Folio number
    •     c) Name(s) of the shareholder(s) as per the lost share certificate(s)
    •     d) Certificate number(s)
    •     e) Distinctive number(s)
    •     f) Number of shares lost
    • (ii)   The FIR must be duly authorized with the police station's rubber stamp and signature.
    • (iii)  The FIR must be filed with the local police station of the shareholder. Alternatively, the shareholder may provide an online FIR with details of the lost share certificates as mentioned above and submit a self-attested hard copy of the same.

Others

  1. In case, any of the holder is deceased, kindly furnish us with the notary attested copy of his/her death certificate.
  2. In case of name change due to marriage, kindly furnish the notary attested copy of Marriage Certificate/ Government Gazette.
  3. Bank attested signature(s) of all the registered holder(s) is/are required. Name and address of bank, name and designation of bank official attesting the signature(s), savings account number, name of holder and status of account must be present on the bank letter.
  4. Kindly submit the self attested copy of pan card / voter identity card of all holders.
  5. Notorised copy of FIR filed with local police for loss of shares mentioning the distinctive number of share certificates lost and company name.
  6. Proof of address such as electricity bill/ telephone bill is required. It should not be more than 3 months old.
  7. In case of Partnership Firm, notarised copy of Partnership deed must be submitted.
  8. In case of a listed Company, certified true copy of Memorandum & Articles of Association, Certificate of Incorporation and Board Resolution accompanied with the name and signatures of the authorised signatories are required. If there is change in address of Company, Form INC-22/ Form 18 should be submitted.
  9. Self attested copy of PAN and Aadhar Card of Witness
  10. Original Cancelled Cheque leaf.
  11. Notarised copy of Registered Rent Agreement (If Applicable)
  12. Notarised copy of Death Certificate (If Applicable)
DOWNLOAD FORM

Process for Kirloskar

FORMAT OF ADVERTISEMENT FOR LOSS OF SHARE CERTIFICATE Download Form

Duplicate Bond Procedure for POWER FINANCE CORPORATION LTD

  1. Request letter for Issue of Duplicate Bond Certificate with details of the Name of the Company, Folio No., Bond Holder's Names, No. of Bonds. The letter should be duly signed by the Bond Holder.
  2. Indemnity in Rs.100/-Non Judicial Stamp Paper duly attested by Notary Public.
    Download Form
  3. As per the format of Indemnity we require 2 witnesses. Kindly note witnesses cannot be relative to the Bond Holders. Kindly provide witnesses Names, Full Addresses & Signatures as per the format of Indemnity.
  4. Kindly provide both witnesses Self attested copy of Pan Card & Address proof (Latest Electricity Bill or BSNL/ MTNL Bill OR Gas Bill (not more than 3 months old) OR Aadhar Card OR Voting Card OR Valid Indian Passport).
  5. Kindly affix latest photo of the Bond Holder’s in the above Indemnity.
  6. FIR required for loss of Bond Certificates with details of Name of the Company, Folio No., Bond Holder's Names, Bond Certificate Nos., No. of Bonds, Distinctive Nos. FIR should be attested by your Local Police Station with Stamp & Signature.
  7. Bank Verification form required for verification for Signature.It should be your local bank branch only. Also provide Original Cancelled Cheque along with Bank Verification form.
    Download Form
  8. Kindly provide Bond Holder's Self attested copy of Pan Card & Address proof (Latest Electricity Bill or BSNL/ MTNL Bill OR Gas Bill (not more than 3 months old) OR Aadhar Card OR Voting Card OR Valid Indian Passport).
  9. Kindly execute an Affidavit for Change of Signature request of the Bond Holder in Rs.100/- Non Judicial Stamp paper duly attested by Notary Public.
    Download Form
  10. Duly filled ISR-4 Form Download Form
Process for Transmission ▶

Procedure for Transmission (For cases where Nominee is not registered)

A) If Market Value of Securities is up to Rs 5,00,000/- as on date of application.

To transmit the shares to the legal heir(s), you are requested to provide the following documents along with the original share certificates:

  1. Transmission of Shares Form
    • The form must be duly filled and signed ISR 5 form. Download Form
  2. Death Certificate
    • A photocopy of the death certificate (Bank Attested/Notarized & Translated into English/Hindi if in a vernacular language).
  3. Annexure E - Indemnity for Transmission
    • This form must be executed on Rs. 500/- non-judicial stamp paper if the registered office address of the company is within Maharashtra/Mumbai.
    • For cases where the registered office address of the company is outside Maharashtra, Rs. 200/- non- judicial stamp paper is required, duly attested by Notary Public.
    • For IG Petrochemicals Ltd. & Mysore Petrochemicals Ltd., Rs. 500/- non-judicial stamp paper is required, regardless of the location of the stamp paper.Download Form
  4. Annexure D - Affidavits for Transmission
    • Separate affidavits are required for each legal heir, executed on Rs. 500/- non-judicial stamp paper if executed in Mumbai or Maharashtra, or Rs. 100/- non-judicial stamp paper if executed elsewhere in India, duly attested by Notary Public.
    • If the addresses of some or all legal heirs are the same, a single affidavit can be provided for those heirs. If the address of any legal heir differs, they will need to provide a separate affidavit.Download Form
  5. Annexure F - No Objection Certificate for Transmission
    • Separate affidavits are required for each legal heir, executed on Rs. 500/- non-judicial stamp paper if executed in Mumbai or Maharashtra, or Rs. 100/- non-judicial stamp paper if executed elsewhere in India, duly attested by Notary Public.Download Form

B) If Market Value of Securities is more than Rs 5,00,000/-as on date of application

For cases where the market value of securities exceeds Rs. 5,00,000, in addition to the above documents, the following must also be provided:

  1. Transmission of Shares Form
  2. Notarized Copy of Legal Documentation
    • A notarized copy of the Succession Certificate, Probate of Will, Letter of Administration, or Court Decree.
  3. Annexure D - Affidavits for Transmission
    • Separate affidavits for all legal heirs must be executed on Rs. 500/- non-judicial stamp paper (if executed in Mumbai or Maharashtra) or Rs. 100/- non-judicial stamp paper (if executed elsewhere in India), duly attested by Notary Public.
    • If the addresses of some or all legal heirs are the same, a single affidavit can be provided. If any legal heir’s address differs, a separate affidavit must be submitted.

Procedure for Transmission (Where Nominee is registered)

Where the securities are held in single name with a nomination, the following documents shall be submitted:

  1. Duly signed transmission request form by the nominee – ISR 5
  2. original death certificate or copy of death certificate attested by the nominee subject to verification with the original or copy of death certificate duly attested by a notary public or by a gazetted officer;
  3. Self-attested copy of the Permanent Account Number card of the nominee, issued by the Income Tax Department.

Advertisement format for Kirloskar Duplicate cum Transmission Share Certificate

FORMAT OF ADVERTISEMENT FOR LOSS OF SHARE CERTIFICATEDownload Form

Procedure for Transmission (For cases where Nominee is not registered)

A) If Market Value of Securities is up to Rs 5,00,000/- as on date of application. ▶

To transmit the shares to the legal heir(s), you are requested to provide the following documents along with the original share certificates:

  1. Transmission of Shares Form
    • The form must be duly filled and signed ISR 5 form. Download Form
  2. Death Certificate
    • A photocopy of the death certificate (Bank Attested/Notarized & Translated into English/Hindi if in a vernacular language).
  3. Annexure E - Indemnity for Transmission
    • This form must be executed on Rs. 500/- non-judicial stamp paper if the registered office address of the company is within Maharashtra/Mumbai.
    • For cases where the registered office address of the company is outside Maharashtra, Rs. 200/- non- judicial stamp paper is required, duly attested by Notary Public.
    • For IG Petrochemicals Ltd. & Mysore Petrochemicals Ltd., Rs. 500/- non-judicial stamp paper is required, regardless of the location of the stamp paper.Download Form
  4. Annexure D - Affidavits for Transmission
    • Separate affidavits are required for each legal heir, executed on Rs. 500/- non-judicial stamp paper if executed in Mumbai or Maharashtra, or Rs. 100/- non-judicial stamp paper if executed elsewhere in India, duly attested by Notary Public.
    • If the addresses of some or all legal heirs are the same, a single affidavit can be provided for those heirs. If the address of any legal heir differs, they will need to provide a separate affidavit.Download Form
  5. Annexure F - No Objection Certificate for Transmission
    • Separate affidavits are required for each legal heir, executed on Rs. 500/- non-judicial stamp paper if executed in Mumbai or Maharashtra, or Rs. 100/- non-judicial stamp paper if executed elsewhere in India, duly attested by Notary Public. Download Form
B) If Market Value of Securities is more than Rs 5,00,000/-as on date of application ▶

For cases where the market value of securities exceeds Rs. 5,00,000, in addition to the above documents, the following must also be provided:

  1. Transmission of Shares Form
  2. Notarized Copy of Legal Documentation
    • A notarized copy of the Succession Certificate, Probate of Will, Letter of Administration, or Court Decree.
  3. Annexure D - Affidavits for Transmission
    • Separate affidavits for all legal heirs must be executed on Rs. 500/- non-judicial stamp paper (if executed in Mumbai or Maharashtra) or Rs. 100/- non-judicial stamp paper (if executed elsewhere in India), duly attested by Notary Public.
    • If the addresses of some or all legal heirs are the same, a single affidavit can be provided. If any legal heir’s address differs, a separate affidavit must be submitted.

Procedure for Transmission (Where Nominee is registered)

Where the securities are held in single name with a nomination, the following documents shall be submitted:

  1. Duly signed transmission request form by the nominee – ISR 5
  2. original death certificate or copy of death certificate attested by the nominee subject to verification with the original or copy of death certificate duly attested by a notary public or by a gazetted officer;
  3. Self-attested copy of the Permanent Account Number card of the nominee, issued by the Income Tax Department.

IEPF Claim Procedure

Procedure to Claim Refund (Form IEPF 5) ▶
  1. Download the form IEPF-5 from the website of IEPF http://www.iepf.gov.in/IEPFA/refund.html for filing the claim for refund. Read the instructions provided on the website/instruction kit along with the e-form carefully before filling the form.
  2. After filling the form save it on your computer and submit the duly filled form by following the instructions given in the upload link on the website. On successful uploading an acknowledgement will be generated indicating the SRN. Please note the SRN for future tracking of the form.
  3. Take a printout of the duly filled IEPF-5 and the acknowledgement issued after uploading the form.
  4. Submit indemnity bond in original, copy of acknowledgement and self-attested copy of e-form along with the other documents as mentioned in the Form IEPF-5 to Nodal Officer (IEPF) of the company at its registered office in an envelope marked "Claim for refund from IEPF Authority".
  5. Claim forms completed in all aspects will be verified by the concerned company and on the basis of company's verification report, refund will be released by the IEPF Authority in favor of claimants' Aadhaar linked bank account through electronic transfer.

E-Form-5 with Instruction kit : Download Form

Duplicate Dividend Warrant Issuance

Duplicate Dividend Warrant Issuance ▶

In case an investor hasn’t received a dividend warrant and wants the same to be reissued he needs to provide the below form.

Download Form

Dividend Revalidation

Dividend Revalidation ▶

As per the SEBI circular SEBI/HO/MIRSD/DOP1/CIR/P/2018/73 dated 20th April, 2018, all dividend payments pertaining to revalidation of dividend warrant/Non receipt of dividend warrant etc. would be executed via electronic bank transfer only (RTGS/NEFT).

We are unable to process your request because it has been observed that your bank details in which dividend amount needs to be transferred, are not updated in our record/system. Hence, you are kindly requested to provide us the below mentioned documents to do the needful.

  • Request letter for updation of bank details duly signed by the shareholder(s)
  • Original cancelled cheque bearing the name of the securities holder, OR
  • Copy of bank passbook/statement attested by the bank

Since your signature on the request letter does not match with the specimen signature available in our records, you are requested to provide us the following documents in addition to the above ones.

  • An Affidavit for signature updation with photograph of shareholder(s) duly Notarized on a non-judicial stamp paper of Rs.100/-
  • Signature attestation by Bank manager (of all holders) under his/her official stamp indicating thereon his/her name, telephone number and also the account number of the investor with the bank.

DEMAT Procedure

DEMAT Procedure ▶

You have to open a Demat account, then you have to submit the original share certificates and duly filled Demat Request Form along with self-attested PAN and Aadhar copy or Voter ID or Utility Bill (not more than 3 months old) of all holders, CML (Client Master list) also note that if address is mismatched with Demat and RTA record submit both self-attested address proof to your Depository Participant where you have opened a Demat account.

In case of mismatch in signature/change of signature for Demat requests, shareholders are requested to submit signature attestation from their bankers and also affidavit executed on Rs.100/- non judicial stamp paper, duly notarized by public notary.

Sign Change Affidavit : Download Form

Format for Sign Verification from Bank : Download Form

Sign Change Affidavit

Sign Change Affidavit ▶

In case an investor’s sign has changed. The following forms need to be submitted for sign update

Sign Change Affidavit : Download Form

Format for Sign Verification from Bank : Download Form

Sign Change

Sign Change ▶
  1. Self-attested copy of PAN card.
  2. Signature attestation by Bank manager of under his/her official stamp indicating thereon his/her name, authorization code number, telephone number and also the account number of the investor with the bank.
  3. Self-attested copy of Telephone Bill/Electricity Bill (not older than 3 months) and Voter ID.
  4. An Affidavit with photograph of shareholders duly Notarized on a non-judicial stamp paper of Rs.100/-.
  5. Any one document of old address proof ( as per our record )
  6. Request letter signed by all holders.

Change of Address

Change of Address ▶

For Change of Address request in our records please submit the following documents

  1. Duly self-attested copy of PAN card.
  2. Signature attestation by Bank manager of under his/her official stamp indicating thereon his/her name, authorization code number, telephone number and also the account number of the investor with the bank. Download Form
  3. An Affidavit with photograph of shareholders duly Notarized on a non-judicial stamp paper of Rs.100/-.
  4. Duly self-attested copy of Telephone Bill/Electricity Bill of your address (not older than 3 months) and self attested copy of Voter ID.
  5. Request letter signed by the holder.
  6. Any one document of old address proof.

Name Change

Name Change ▶
  1. Signature Attestation By Bank Manager under his/her official stamp & seal with complete Bank Address & Telephone number.
  2. Document issued by Central/State Government such as Pan Card/Election Card/Gazette Certificate (anyone of them) where in mentioned your name should be attested by competent authority
  3. Original Share Certificates.
  4. Duly attested true copy of Marriage certificate.
  5. Sign Change affidavit Download Form

Name Deletion

Name Deletion ▶

For Name Deletion you are requested to send us the following documents

  1. Original Share Certificate.
  2. Copy of Death Certificate Notarised translated in English/Hindi.
  3. Enclosed Name Deletion Form duly filled-in and completed in all respect.
  4. Self attested copy of Pan Card
  5. Self attested copy of Telephone Bill/Electricity Bill (not older than 3 months) OR Voter ID .
    Download Form

NOTE:

  • 1. Documentation list provided herein is indicative and Bigshare Services reserves the right to call for additional documents for enhanced due diligence on case to case basis
  • 2. Forms & Documents are subject to change without prior notice.

Forms

    Forms

  • ISR1
  • ISR2
  • ISR3
  • ISR4
  • SH-13
  • SH-14
  • 15G/15H/10F
  • Others

Form ISR-1 (Mandatory)

REQUEST FOR REGISTERING PAN KYC DETAILS OR CHANGES UPDATION ▶
  1. REQUEST FOR REGISTERING PAN KYC DETAILS OR CHANGES UPDATION Download Form

Form ISR-2

Confirmation of Signature of securities holder by the Banker ▶
  1. Confirmation of Signature of securities holder by the Banker Download Form

Form ISR-3

Declaration Form for Opting-out of Nomination ▶
  1. Declaration Form for Opting-out of Nomination Download Form

Form ISR-4

Duplicate and other serices in demat ▶
  1. Duplicate and other serices in demat Download Form

Form No. SH-13 (Mandatory)

Nomination Form ▶
  1. Nomination Form Download Form

Form No. SH-14

Cancellation or Variation of Nomination ▶
  1. Cancellation or Variation of Nomination Download Form

15G/15H/10F (TAX EXEMPTION)

15G/15H/10F Form ▶
  1. 15G Form Download Form
  2. 15H Form Download Form
  3. 10F Form Download Form
  4. Annexure 1 Declaration format of Insurance Companies Download Form
  5. Annexure 2 Declaration format of Mutual funds Download Form
  6. Annexure 3 Declaration format of AIF Download Form
  7. Annexure 4 Declaration for exemption under Circular 18 Download Form
  8. Annexure 5 Rule 37BC Download Form
  9. Annexure 7 Self Declaration Non resident Download Form

Please send duly filled Forms to: 'tds@bigshareonline.com'

Other Forms

Other Forms ▶
PAN Bank Mandate Update Form :
Download Form

Securities Transfer Form SH4 Cos Act 2013 :
Download Form

SH - 13 Nomination Form :
Download Form

SH - 14 Nomination Cancellation Form :
Download Form

NOTE:

  • 1. Documentation list provided herein is indicative and Bigshare Services reserves the right to call for additional documents for enhanced due diligence on case to case basis
  • 2. Forms & Documents are subject to change without prior notice.

Frequently Asked Questions

  • Change of address
  • Dividend
  • ECS
  • Loss of share certificates
  • Miscellaneous
  • Nomination with respect to shareholding
  • Transfer of shares
  • Transmission of shares

Change of address

1. If there is a change in my address what is the procedure to get it recorded? ▶

If the shares held by you are in physical form, kindly send a request letter (Format) signed by the shareholder (first named shareholder in case of joint-holders) giving the new address along with the Pin Code. Please quote your folio number without fail. In case the shares held by you are in demat,please inform the change to your DP.

2. Can joint-holders request for a change of address? ▶

No. The letter of request will require the signature of the first holder only.

3. Can there be multiple addresses for a single folio? ▶

No. There can be only one registered address for one folio.

4. If the shares are demated, what is the procedure for change of address? ▶

Since your Depository Participant maintains your record of demated shares, you have to inform them about any change in your address. Your Depository Participant will then pass on this information when any action like despatch of Annual Accounts or payment of dividend etc., is due to be taken by the company.

Dividend

1. I have not received my dividend. What action do I take? ▶

You may please write to us quoting the name of the company furnishing the particulars of the dividend not received and also quoting your folio number/client ID particulars (in case of demated shares).We will verify the records and provide you with the status.

2. What is the procedure for obtaining a duplicate dividend warrant? ▶

If the dividend warrant is still shown as unpaid in the Bank Statement, we shall issue a duplicate warrant to you expeditiously, on providing an indemnity bond.

3. Can I claim the old dividends relating to past years which have not been received by me? ▶

As per the present law, the dividends outstanding for the years earlier to 1995 if found unpaid / unclaimed,such amounts have been transferred to the Central Government. Unpaid/unclaimed dividends issued subsequent to the year 1995 and if such dividends are more than 7 years old, such dividends cannot be claimed.If you have not received any of these dividends, you may please write to us with relevant particulars like folio number, concerned dividend, etc., and the we shall clarify the status and arrange to pay the dividend if it remains unpaid as per the records provided they are not already transferred to the Investor protection fund.

4. Whom should we approach if the outstanding dividend pertains to a period before October 1995? ▶

You may please make an application to the concerned Registrar of Companies, in Form No. II. However, please note that the unpaid / unclaimed dividend amounts transferred to the Investor Education and Protection fund established under the Companies Act,1956 in the year 2002 and as per the applicable law no refund can be claimed by the shareholders or such dividends.

5. In order to protect against fraudulent encashment, I want to incorporate the details of my bank account in my dividend warrant. What is the procedure that I should follow? ▶

Currently the bank account particulars are being overprinted on the dividend warrants wherever Available and in the absense of the same, complete address is printed to avoid possible fraudulent encashment. In case you have not provided your bank account details in the past or wish to change ,please forward a communication as stated below. a) If you are holding shares in physical form, please quote the name of the company and give your folio number, details of name , of your bank and account number to us and we shall incorporate the same in all your future dividend warrants b)If you are holding the shares in demat form, such details will have to be given to your Depository Participant with whom you have a demat account. Your Depository Participant in turn will pass on this information to the company through the Depositories NSDL/CDSL. This procedure is in accordance with depository regulations.

6. Why can't the Company/Registrars take on record the bank details in case of demated shares? ▶

As per the Depository Regulations, the Company concerned is obliged to pay dividend as per the details of demat shareholders furnished by the concerned Depository Participant. The Company or their Registrars cannot make any change in such records received from the Depositories.

ECS

1. What is Electronic Clearing Service (ECS)? ▶

Under this system, you can receive your dividend electronically by way of direct credit to your bank account. This avoids a lot of hassles like loss/fraudulent interception of dividend warrants during postal transit. This also expedites payment through credit to your account compared to dividend warrants in physical form. We strongly recommend that if you have not already opted for Electronic Clearing Service, you may please do so.

2. How can I avail of the Electronic Clearing Service facility? ▶

In case you are holding shares in physical form, you should submit the ECS form duly completed along with a photocopy of a leaf of your cheque as advised in the Form and we shall take due note of the same in our records. As a result, all subsequent dividends will be paid to you through direct credit to your bank account.However, if the shares are in demat, please get in touch with your DP.

3. Is the ECS facility available across the country? ▶

No. The Reserve Bank of India has enabled ECS facility at select cities only.This facility is being provided by most of the companies to the investor based cities viz., Ahmedabad, Bangalore, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Delhi, Guwahati, Hyderabad, Jaipur, Kanpur, Luknow, Ludhiana, Mumbai, Nagpur, Patna, Pune, Surat, Trivendram and Vadodra.

4. What is an ECS Facility? ▶

The applicant having a bank account in one of the aforesaid 64 (bank) centers will get refunds through ECS. You are requested to ensure that bank details including MICR code ( a 9 digit code which appears in the cheque leaf) maintained at the depository level are updated at your DP end The bank account details will be directly taken from the depositories' database and hence are not required to be filled in the application form for issues wholly made in dematerialized form. You shall get individual intimations about details of the bank where refund amount (if any) have been credited .These intimation shall be dispatched by the Registrars within 15 days ( in case of a Book Built issue) and 30 days (in case of Fixed price issue) from the closure of the issue. SEBI has provided for various mode of making refund to the applicants viz. Direct Credit, RTGS (Real Time Gross Settlement), ECS (Electronic Clearing Service) and NEFT (National Electronic Funds Transfer). As stated above, applicants in 64 centers where clearing houses are managed by RBI and other banks will get refunds through ECS . Applicants at other centers will continue to get refunds through Registered/Ordinary post. Applicants are advised to read the instructions given in the prospectus/ abridged prospectus/ application form carefully.

5. What are the benefits of availing ECS facility? ▶

This avoids a lot of hassles like loss/fraudulent encashment of dividend warrant during postal transit. Payment is directly coming to your account through Banking Channels. So, there will be no wait for receipt of dividend warrants and depositing into your bank.

Loss of share certificates

1. I have lost/misplaced my share certificates. What are the steps that I should take to obtain duplicate share certificates? ▶

Please inform us immediately about loss of share certificates quoting the name of the company your folio number and details of share certificates if available. We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates. Simultaneously , you will have to lodge a complaint with the police regarding loss of share certificates and also furnish an acknowledged copy of the police complaint. Upon receipt of all the above, we shall advise you further formalities to be complied with for issue of duplicate certificates. However please note that if the lost share certificates are lodged with the company together with a valid transfer deed by a third party for transfer, the case will be dealt with on the basis of relevant facts and we shall advise further course of action at that time.

2. I have lost my share certificate with transfer deeds duly executed by me. How should I proceed to obtain duplicate share certificates? ▶

You have to follow the procedure described in the preceding answer.

3. What action should I take if I retrieve the original share certificate, which I had reported to be lost to the Company/Registrars? ▶

Please surrender the original share certificate to us immediately, if the duplicate share certificates have been issued. However,if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificate, please inform us immediately so that we can remove the caution marked against such share certificates.

Miscellaneous

1. I wish to split/consolidate my share certificates. What is the procedure that I should follow? ▶

Please forward your share certificates along with a request letter duly signed by all the joint-holders as per the specimen signatures recorded.

2. I am holding more than one folio in the same name. Can I consolidate these folios? ▶

Yes. Please forward the share certificate(s) relating to those folios which you wish to merge and we shall consolidate your folios and return the share certificates by endorsing the consolidated folio number. You may please note that the folios to be consolidated should be in the identical name and in the same order of identical names (in case of joint-holding) and bear the same address.

3. We are holding shares in joint names and would like to change the order of names? ▶

Please forward your share certificates along with a request letter duly signed by all the joint-holders as per the specimen signatures recorded.

Nomination with respect to shareholding

1. How do I make a nomination with regard to my shareholding? ▶

You have to submit a nomination form duly filled in duplicate and signed. If you are holding shares along with other holders then all the holders will have to sign the nomination form. After the form is received by the company, and if found in order, a registration number will be allotted to the nomination. A duplicate copy of the nomination form received from you will then be returned back to you with an endorsement indicating the registration number and date. Nomination can be made only in respect of shares held in physical form. In case of demated shares, your nomination has to be recorded with your Depository Participant. Only one nomination can be made for each folio. Folios having different order or combination of names of shareholders will require separate nominations.

2. Do I have to send my share certificates along with the nomination form? ▶

No.

3. My shares are held in joint names. Are the joint holder/s nominees to the shares? ▶

Joint holders are not nominees. They are joint holders of the relevant shares having joint rights on the same. In the unfortunate event of death of any one of the joint holders, the surviving joint holder/s of the shares is/are the only person/persons recognised by the company as the holders of the shares.

4. Can a nomination once made be changed? ▶

Nomination once made can be revoked by a shareholder by giving a fresh nomination. If the nomination is made by joint holders, and one of the joint-holders dies, the remaining joint holder/s can make a fresh nomination by revoking existing nomination.

5. What is the legal position of the nominee in case of death of the shareholders? ▶

Upon the death of a shareholder, the Nominee, to the exclusion of any other legal heir/beneficiary, is the only person in whom the shares vest. In other words, in case of a valid nomination, the company will not entertain any claim from legal heirs or beneficiaries and the shares will be transmitted only in favour of the Nominee.

In case if the nomination is made by joint-holders, the nomination will come into play only upon the death of all the joint holders. Therefore if one of the joint shareholders dies, the shares will devolve on the surviving shareholders to the exclusion of the Nominee. In this case the surviving shareholders may make a fresh nomination if they so desire.

6. What is the procedure for the nominee to get the shares in his name? ▶

Upon death of a shareholder, the nominee is entitled to have the shares transmitted in his favour. He/She will have to give a notice in writing to this effect along with the share certificate(s) of the deceased shareholders. Alternatively, the nominee can transfer the shares held by the deceased shareholder, to a third party.

If a nominee opts for registration of shares in his name, he is required to produce proof of identity, e.g., copy of passport, driving license, voter's identity card or such other proof to the satisfaction of the company. The nominee should also submit his specimen signature duly attested along with a request for transfer.

Upon scrutiny of the documents submitted by the nominee, shares will be transmitted in his favour and share certificates returned to him duly endorsed.

7. Can the nominee sell the shares without registration in his favour? What is the procedure? ▶

Yes, a nominee can sell the shares to a third party, without registration of shares in his favour. However, the usual procedure for transfer of shares will have to be followed.

8. I have shares in the demat form. Can I send the nomination form to the Company/ Registrars for making a nomination with respect to my shareholding? ▶

For making a nomination with respect to demated shares, you will have to approach your DP. In the account opening form provided by the Depository Participants there is a provision for providing the name of the nominee. Please consult your Depository Participant for further details.

Transfer of shares

1. I have purchased physical shares. How do I get them registered? How long will it take? ▶

You will have to send the share certificates along with the Share Transfer Deed, (available with Stock Exchange/Share Brokers) duly filled in, executed and affixed with share transfer stamps at 0.15% of the market value on the date of execution of the transfer deed. The shares, along with the Share Transfer Deed will have to be sent to us at the following address, Bigshare Services Pvt. Ltd., Office No S6-2, 6th floor Pinnacle Business Park, Next to Ahura Centre, Mahakali Caves Road, Andheri (East) Mumbai - 400093, India. Normally, it takes 15 days for processing the transfer the shares are registered in your name, and the share certificates will be dispatched to you.

2. I would like to gift some shares to my children/relatives. How do I get them registered in their names? Does it involve stamp duty? ▶

The procedure of registration of shares gifted is same as the procedure for a normal transfer. The stamp duty is also applicable in case of gifted shares, and the duty is at 0.15% of the market value prevailing on the date of execution of the transfer deed by the transferee.

3. Where should I send the shares for transfer? Can I hand it over at your Branch Office? ▶

Registration of Share Transfer is carried out only at our office in Mumbai at Bigshare Services Pvt. Ltd., Office No S6-2, 6th floor Pinnacle Business Park, Next to Ahura Centre, Mahakali Caves Road, Andheri (East) Mumbai - 400093, India..However you may lodge the documents at any of our branches and obtain receipt for the same.

4. What is the stamp duty on shares? Where do I get these stamps? ▶

The stamp duty applicable on share transfer is at 0.15% on the market value on the date of execution of the transfer deed. Share Transfer Stamps can be obtained from the authorised stamp vendors. Your sharebroker can also help you in this regard.

5. How do I ensure that the Transfer Deed is complete before sending it to the company? ▶

Please fill in all the columns of the transfer deed, sign as transferee at appropriate places and affix share transfer stamps at 0.15% of the market value on the date of execution of the transfer deed. Please ensure that the transfer deed is duly filled in and executed as explained, to avoid any discrepancy/objection on lodgement.

6. I want to add another joint-holder name to my shareholding. What is the procedure that I should follow? ▶

You have to execute a transfer deed, duly stamped and submit the same to us for transfer. Please note that such addition of name amounts to change in ownership of shares and the procedure for transfer has to be followed.

7. I have purchased physical shares long back but I forgot to get them transferred in my favour. What is the procedure that I should follow now? ▶

A transfer deed is valid for a period of one year from the presentation date indicated in the stamp affixed by the Registrar of Companies on the upper portion of the deed or the closure date of Register of Members immediately after the presentation date, whichever is later. Please check whether your transfer deed is still valid. If so, submit the transfer deed duly executed and stamped along with share certificates to us for transfer in your favour. If the validity period of the transfer deed has expired you will have to approach the Registrar of Companies for extending the validity of the transfer deed. Alternatively, you may approach the registered holder/seller whose signatures are appearing on the transfer deed as seller to execute fresh transfer deeds. Thereafter you may submit the fresh/revalidated transfer deed to us for transfer. Revalidation of transfer deed(s) is not applicable in case of entities which are not under the purview of Registrar of companies.

Transmission of shares

1. In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names? ▶

The surviving shareholders will have to submit a request letter supported by an attested copy of the Death Certificate of the deceased shareholder and the relevant share certificates. The company on receipt of the said documents will delete the name of deceased shareholder from its records and return the share certificates to the applicant/registered holder with necessary endorsement.

2. If a shareholder who held shares in his sole name dies without leaving a will, how can his legal heir/s (either husband/wife/son/daughter, etc.) get the shares transmitted in their names? ▶

The legal heirs should obtain a Succession Certificate or Letter of Administration with respect to the shares and a true copy of the same, duly attested by the Court Officer, or Notary should be sent to the company along with a request letter, transmission form, and all the share certificates in original, for transmission in their favour.

3. If the deceased family member who held shares in his/her own name (single) had left a will, how do the legal heir/s get the shares transmitted in their names? ▶

The legal heirs will have to get the will probated by the High Court/District Court of competent jurisdiction and then send a copy of the probated copy of the will, along with relevant schedule/annexure setting out the details of the shares, the relevant share certificates in original and transmission form for transmission.

4. A and B had shares in a Company. Both of them died. How do I get the shares transmitted in my name? ▶

You should obtain a Succession Certificate/Letter of Administration of the last deceased joint holder in your favour and follow the procedure for transmission of shares.

5. I have already produced the attested/registered will. Since getting it probated would take a long time and money can I avoid that procedure? ▶

You will appreciate that in order to ascertain that the will in question is the last will and testament made by the deceased, it is important that the same is authenticated/probated by the Court. This is to protect the interest of the investors at large and to obviate any future claims/disputes on the same.

6. The name of a joint holder was included only for convenience by the first holder. I am the only heir. Could you transfer the shares in my name as per the will/probate? ▶

As per law, the joint holder is deemed to be having indivisible ownership of the joint property and the company cannot ascertain as to how or why the name was included. As per the Articles of Association of the company, the surviving joint holders are the only persons recognised as having title to the shares.

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